Frequently Asked Questions
This page is the central FAQ reference for Maison Appetit. Each topic links to a dedicated source page for full and up-to-date details.
Sizing
How do I measure correctly?
Use a soft tape measure over bare skin or a thin layer, keeping it snug but not tight. Read more: Sizing Guide
What if I am between sizes?
If you are between sizes, sizing up is often more comfortable. Read more: Sizing Guide
Do your items have adjustable straps or closures?
Some designs include adjustable elements depending on the product. Read more: Sizing Guide
Can I size up for comfort?
Yes, choosing a larger size can provide additional comfort depending on fit preference. Read more: Sizing Guide
Do different designs fit differently?
Fit may vary by design and construction. Always review product notes. Read more: Sizing Guide
Can I contact you with my measurements?
Yes, you may contact us with your measurements before ordering. Read more: Sizing Guide
Materials
What leather do you use?
We use cowhide leather across our core range. Read more: Materials
Do you use exotic leathers?
No, we do not use exotic leathers such as crocodile or python. Read more: Materials
Will the leather look exactly like the photos?
Natural leather may show slight variations in texture or tone. Read more: Materials
Does the leather have a natural scent?
Natural leather may have a mild scent that fades with use. Read more: Materials
How should I store leather items?
Store in a cool, dry place away from direct sunlight. Read more: Materials
How do you describe materials on listings?
Materials are described clearly on each product page. Read more: Materials
Discreet Shipping
Is the packaging discreet?
Yes, outer packaging is plain and unbranded. Read more: Discreet Shipping
What shows on the shipping label?
Only required sender and address information is shown. Read more: Discreet Shipping
Will the product name appear on the package?
No explicit product names are shown externally. Read more: Discreet Shipping
Do you provide tracking?
Tracking is provided where available by the carrier. Read more: Discreet Shipping
How are customs declarations handled?
Customs forms are completed as required by law. Read more: Discreet Shipping
Can I contact you with privacy concerns?
Yes, you may contact us before ordering. Read more: Discreet Shipping
Returns & Exchanges
How do I start a return?
Contact us with your order number before sending items back. Read more: Returns
What items are eligible for return?
Eligibility depends on condition and policy criteria. Read more: Returns
Do you accept exchanges?
Exchanges depend on stock availability. Read more: Returns
How long does a refund take?
Processing times are explained in the legal policy. Read more: Returns
What if my item arrives damaged?
Contact us as soon as possible with order details. Read more: Returns
Do I need original packaging?
Keeping original packaging is recommended. Read more: Returns
Authenticity
Are your pieces handmade?
Our products are made using defined craftsmanship processes. Read more: Authenticity
Do you mass-produce?
No, we do not operate mass-production lines. Read more: Authenticity
Where are items made?
Production location details are provided transparently. Read more: Authenticity
How do you ensure quality?
Each item undergoes defined quality checks. Read more: Authenticity
How can I verify materials and craftsmanship?
Refer to our materials and authenticity pages. Read more: Authenticity
What is your Peace of Mind Promise?
It outlines our approach to transparency and support. Read more: Peace of Mind Promise